Subscription Plans
WhookTown offers three subscription tiers to match your needs.
Plan Comparison
| Feature | Free | Starter | Premium |
|---|---|---|---|
| Price | $0/month | $4/month | $16/month |
| Max Layouts | 1 | 4 | 20 |
| Assets per Layout | 4 | 12 | Unlimited |
| API Access | Yes | Yes | Yes |
| CLI Access | Yes | Yes | Yes |
| 3D Scene | Yes | Yes | Yes |
| Workflows | Yes | Yes | Yes |
| Traffic | Yes | Yes | Yes |
| Support | Community | Priority |
Free Plan
Perfect for trying WhookTown or small personal projects.
Included: - 1 city layout - Up to 4 buildings per layout - Full API and CLI access - All visualization features
Limitations: - Single layout only - Limited building count
Starter Plan
Ideal for small teams and moderate infrastructure.
Included: - Up to 4 city layouts - Up to 12 buildings per layout - Email support
Best for: - Small development teams - Single environment monitoring - Proof of concept projects
Premium Plan
For serious infrastructure visualization needs.
Included: - Up to 20 city layouts - Unlimited buildings per layout - Priority support - All features
Best for: - Multiple environments (dev/staging/prod) - Large infrastructure - Enterprise teams
Upgrading
From Dashboard
- Go to app.whook.town
- View the Subscription card on the dashboard
- Click Upgrade on your desired plan
- Complete checkout via Stripe
- Your plan activates immediately
Managing Your Subscription
Click Manage Billing to access the Stripe Customer Portal:
- Update payment method
- View invoice history
- Change plans
- Cancel subscription
- Update billing information
Quotas
Layout Quota
Layouts count against your quota:
- Active layouts count toward limit
- Archived layouts don't count
- Archive unused layouts to free quota
Asset Quota
Buildings in each layout count against the per-layout limit:
- Free: 4 buildings max
- Starter: 12 buildings max
- Premium: Unlimited
Quota management
Archive layouts you're not actively using. They can be restored anytime.
Billing
Payment Methods
- Credit/debit cards (Visa, Mastercard, Amex)
- Processed securely via Stripe
Billing Cycle
- Monthly billing on subscription date
- Prorated when upgrading mid-cycle
- No refunds for downgrades
Invoices
Access invoices through the Stripe Customer Portal: 1. Click Manage Billing on dashboard 2. View Billing History 3. Download invoices as PDF
Cancellation
How to Cancel
- Click Manage Billing on dashboard
- In Stripe portal, click Cancel Plan
- Confirm cancellation
What Happens
- Access continues until billing period ends
- Layouts and data preserved
- Can resubscribe anytime
- After period ends, reverts to Free plan limits
Data Retention
Your data is preserved after cancellation: - Layouts remain (may exceed Free limits) - Can't create new layouts if over quota - Existing layouts continue working - Archive layouts to return under quota
Enterprise
Need more than Premium offers?
Contact us for: - Custom layout limits - On-premise deployment - SLA guarantees - Custom integrations - Dedicated support
Email: enterprise@whook.town
FAQ
Can I try before buying?
Yes! The Free plan lets you try all features with limited quotas. No credit card required.
What happens if I exceed my quota?
You can't create new layouts, but existing ones continue working. Archive unused layouts to free quota.
Can I downgrade?
Yes. Access the Stripe portal and change to a lower plan. You'll keep access until the current period ends.
Is my data secure?
Yes. We use industry-standard security: - HTTPS for all connections - Tokens are encrypted - Data stored in secure cloud infrastructure
Do you offer annual billing?
Contact us for annual billing with discounts.